Terms and conditions

Last updated: 3 October 2026

1. Provider and scope

These terms apply to the use of the software Ad Intelligence OS (“Service”), offered by Monte-Ads, Rua Cidade de Cardiff 31, 1170-094 Lisboa, Portugal (“Provider”). The offer is aimed exclusively at businesses (e.g. agencies, freelancers, companies), not at consumers. Deviating terms of the user only apply if the Provider agrees to them in writing.

2. Services

The Service analyses data from Google Ads accounts and other sources the user connects and creates evaluations, audits, market and competition analyses, recommendations and reports. The analyses are based on fixed rules and the available data. The scope of features depends on the chosen plan and the current service description. The Provider may develop the Service further as long as the essential features of the booked plan are retained.

3. Conclusion of contract and trial

The contract is concluded upon registration. Every new workspace receives a free 7-day trial. It ends automatically; a paid subscription only arises when the user explicitly books a plan.

4. Prices, payment and term

The prices shown at the time of booking apply, plus statutory VAT. The user receives an invoice for every payment stating the plan, term and billing period.

Monthly plan: term of one month, billed monthly in advance. It renews for another month each time and can be cancelled at any time with effect from the end of the current month.

Yearly plan: fixed minimum term of 12 months (commitment), yearly price billed in advance. It renews for another 12 months unless cancelled by the end of the current term at the latest. Ordinary cancellation before the end of the 12 months is not possible. If the user ends use early or requests early termination of the contract, the fee for the entire term remains payable: payments already made are not refunded, and if – by way of exception – payment in instalments was agreed, all outstanding instalments up to the end of the 12 months become due immediately upon termination. The right to terminate for good cause remains unaffected.

Cancellation is possible in the account or by email to info@adintelligence-os.com. In the event of late payment, the Provider may block access after prior notice.

5. Duties and responsibility of the user

• The user is and remains solely responsible for their ad accounts and the ad accounts of their clients – in particular for budgets, bids, campaigns, ad content and all changes they make or approve on the basis of the Service.
• The results of the Service are analyses and recommendations, not binding advice. The user reviews recommendations on their own responsibility before implementing them.
• The user ensures that they are authorised to use the connected accounts and data (including those of their clients) and complies with Google's policies.
• Access credentials must be kept secret. The user is responsible for actions taken via their account.
• The Service must not be misused, for example to circumvent security mechanisms or to process third-party data without authorisation.

6. No guarantee of success

Advertising success depends on many factors the Provider cannot influence (market, competition, offer, website, the user's decisions, Google's systems). The Provider therefore owes no particular economic result – neither more revenue, leads or conversions nor lower costs. Estimates and forecasts are labelled as such and may differ from actual developments.

7. Data from Google and third parties

The Service depends on interfaces from Google and other providers. The Provider is not responsible for their availability, completeness and accuracy, or for changes made by these providers.

8. Availability

The Provider strives for high availability. Uninterrupted availability is not owed. Maintenance is announced where possible.

9. Liability

• The Provider is liable without limitation for intent and gross negligence and for injury to life, body or health.
• In the case of slight negligence, the Provider is only liable for breach of essential contractual obligations, limited to the typical foreseeable damage and at most to the fees the user paid in the 12 months before the damaging event.
• Otherwise, liability is excluded, in particular for lost profits, advertising spend and damage resulting from decisions the user makes on the basis of the analyses, and for claims of the user's clients.
• These limitations also apply in favour of the Provider's agents. Mandatory statutory liability remains unaffected.

10. User data

The user's data belongs to the user. The Provider processes it only to provide the Service and in accordance with the privacy policy. Where the Provider processes personal data on behalf of the user, a data processing agreement additionally applies, which the Provider provides on request. Data is deleted 30 days after the end of the contract.

11. Changes to the terms

The Provider may change these terms with effect for the future. Changes are announced at least 30 days in advance by email or in the app. If the user does not object before they take effect, the changes are deemed accepted; the announcement will point this out. In the event of an objection, either party may terminate the contract with effect from the date the changes take effect.

12. Final provisions

Portuguese law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Lisbon, insofar as legally permissible. Should any provision be invalid, the rest of the contract remains valid.